At Nest Yoga, we are committed to providing a welcoming and inclusive space for all of our students. To ensure that our classes run smoothly and efficiently, we have implemented the following cancellation policy:
- Early cancel (no charge): If you need to cancel your booking, we ask that you provide at least 2 hours’ notice. This is considered an early cancel, and no fees will apply.
- Late cancel ($5 fee): If you need to cancel within 2 hours of the class start time, this is considered a ‘late cancel.’ If you are on a Membership, you will be charged a one-off cancellation fee of $5. If you are attending a Casual Class or are on a 5 or 10 Class Pass pack, your class will be forfeited from your account.
- No-show ($15 fee): If you do not cancel your class prior to the class start time and do not attend, this will be considered a ‘no-show.’ If you are on a Membership, you will be charged a one-off cancellation fee of $15. If you are attending a Casual Class or are on a 5 or 10 Class Pass pack, your class will be forfeited from your account.
We understand that unforeseen circumstances can arise, and we are always happy to help with any cancellations. If you need assistance, please email us at firstname.lastname@example.org or text 0402 850 101.
If you are booking your classes via our website, please visit our schedule page.
On the right top of the page you can find ‘My Account’. Select ‘Schedule’ to see your booked classes, here you can click ‘Cancel’ to cancel your attendance.
If you are using the Mindbody booking App, click ‘profile’ in the bottom right of the page. This allows you to see your booked classes and cancel your attendance.
Thank you for your cooperation in helping us make Nest Yoga a space where all students can thrive. We appreciate your dedication to your practice and look forward to seeing you in class soon.
Suzanne and the Nest Yoga team